Gaming should be a source of enjoyment, not stress. 09bd always wants you to play mindfully, know your limits, and seek help when you need it. Our responsible gaming tools and policies are here for you every step of the way.
09bd believes online gaming and betting should be purely for entertainment. Responsible gaming means enjoying the experience mindfully — within your own financial and time limits. It's not a restriction; it's how you stay in control.
Online gaming is growing in popularity across Bangladesh every day. With that growth, some people may occasionally find themselves going beyond their limits. 09bd does not want anyone to face financial or emotional hardship. That is why we have built multiple responsible gaming tools and support systems that any user can access with ease.
Please Note: Gaming is entertainment. Enjoy it as a source of fun, not income. If you ever feel like you're losing control, reach out to us immediately.
Responsible gaming is at the core of every decision 09bd makes. We're not just an entertainment platform — we care equally about the mental and financial wellbeing of our users.
Responsible gaming doesn't keep people away from gaming — it makes gaming something you can enjoy for the long term.
09bd gives every registered user a set of powerful tools to manage their gaming habits. All of them are easily accessible from your account settings.
| Tools | What It Does | How It Works |
|---|---|---|
| Deposit Limit | Set how much BDT you want to deposit per day / week / month | Instant |
| Betting Limits | Set a cap on how much you can wager within a given period | Instant |
| Loss Limit | Your account will automatically pause once you've lost a set amount | Instant |
| Session Time Limit | Set your own limit on how long you can play in a single session | Instant |
| Cooling-Off Break | Temporarily suspend your account for 1 to 30 days | Immediately |
| Self-Exclusion | Full account closure for an extended period (6 months–5 years) | Within 24 Hours |
Reducing a limit takes effect immediately. However, requests to increase a limit take up to 72 hours to come into effect — this is intentional, giving you time to make a considered decision.
Self-exclusion is a feature you can activate yourself. It's the most effective way to take a long-term break from gaming.
After logging in, click the profile icon in the top right corner and open the "Safety & Responsibility" menu.
Choose how long you want to take a break from the list — 6 months, 1 year, 3 years, or 5 years.
Confirm with your password for security. An OTP verification may also be required.
Once self-exclusion is activated, a confirmation message will be sent to your registered email address.
You can also activate self-exclusion by reaching out directly via the support chat.
Creating a new account while self-exclusion is active is strictly prohibited. 09bd reserves the right to close any account found in violation of this restriction.
It's not always easy to recognize when gaming habits are becoming a problem. Ask yourself the questions below — if most of your answers are "yes," please reach out for support right away.
If you answered "yes" to one or more of the questions above, don't wait — contact the 09bd support team or activate the cooling-off or self-exclusion feature now.
09bd strictly prohibits the use of its platform by anyone under 18. We have multiple layers of verification in place to protect minors.
Advice for Parents: Use parental control software at home and stay aware of your child's device usage. If you have concerns, contact us directly — we'll act quickly.
For any questions or support related to responsible gaming, the 09bd team is always ready to help. You can reach us through the channels below.
If you need help, we won't judge you — we'll support you. Asking for help with responsible gaming takes courage.
Set deposit, betting, and session limits in just a few clicks. No complicated steps — manage everything directly from your account settings.
Once your loss limit is reached, your account automatically pauses. You do not need to track it yourself — the system will alert you.
See exactly how long you've been playing, right on your screen. You'll get a reminder when your set time is up — whether to keep playing or stop is entirely your choice.
You can view a full breakdown of your gaming spend at any time. Transparency is one of 09bd's core values.
Set up self-exclusion in just a few minutes. No lengthy process — our support team is on hand to help whenever you need it.
Contact 09bd via live chat or email anytime, day or night. Our team is always here for you.
09bd is more than just a gaming platform. We want you to stay safe, have fun, and get the most out of every session within your limits. Register today and start using our responsible gaming features.