Last Revised: July 2026
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09bd's commitment: Protecting your personal data is our top priority. Read this Privacy Policy to understand what information we hold, how we use it, and what rights you have.
1 Introduction & Scope of Policy
09bd is one of Bangladesh's leading online gaming and Sports Betting platforms. This Privacy Policy explains how 09bd collects, stores, processes, and protects users' personal information. It applies whenever you use the 09bd website, mobile app, or any other digital service.
By registering or using the 09bd platform, you agree to this Privacy Policy. Please read it carefully before using our services.
- This policy applies to all users, both registered and unregistered.
- 09bd applies the same policy to data collected across all devices and platforms.
- Visiting third-party links means their privacy policy applies; 09bd is not responsible.
2 What Information We Collect
09bd only collects information that is necessary for platform operations, security, and improving the user experience. Collecting excessive or unnecessary data goes against our policy.
| Data Type |
Description |
Purpose of Collection |
| Identity Information |
Name, date of birth, NID/passport number |
KYC verification and age confirmation |
| Contact Information |
Phone number, email address |
Account notifications and support |
| Financial Information |
BKash/Nagad number, transaction history |
Payment Processing & Verification |
| Device Information |
IP address, browser, operating system |
Security & Fraud Prevention |
| Usage Data |
Game history, betting patterns, login times |
Service Improvement & Responsible Gaming |
- Information you provide directly when filling out the registration form is collected at the point of entry.
- Automatically — via cookies and log files while using the website and app.
- From third parties — limited data via payment gateways or identity verification services.
3 How Collected Information Is Used
09bd uses collected data solely for defined purposes. No data is sold or transferred to advertisers or unrelated third parties. Every step of how your data is used is clearly outlined here.
- Account management: Your information is used during registration, login, and verification processes.
- Payment Processing: Financial information is used to process deposits and withdrawals.
- Security Assurance: To prevent fraud, multiple accounts, and unauthorized access.
- Customer Support: Relevant information is used to resolve your issues quickly.
- Bonuses & Promotions: Usage history is analyzed to provide personalized offers.
- Responsible Gaming: Betting patterns are monitored to identify problematic behavior.
- Legal obligations: Data is retained to meet regulatory requirements.
4 Data Sharing & Disclosure Policy
09bd never sells your personal information. In certain situations, limited data may be shared with third parties — strictly to deliver your services or to meet legal requirements.
- Payment Providers: Only the information required to complete transactions is shared with bKash, Nagad, Rocket, or your bank.
- Identity Verification Service: Approved third parties verify identity documents as part of the KYC process.
- Legal authorities: We may be required to provide information under a court order or government directive.
- Technology Partners: Server, cybersecurity, and analytics providers are given access to limited data only.
- Business Transfer: Users will be notified in advance in the event of a company merger or acquisition.
09bd Never We do not sell or share your data with advertisers, marketing companies, or unrelated third parties. That is our firm commitment.
5 Our Data Security Measures
09bd uses internationally recognized security technology to protect user data. Every data transfer is encrypted, and our servers undergo regular security audits.
- SSL/TLS Encryption: All data exchanged on the website and app is protected with 256-bit SSL.
- Two-Factor Authentication (2FA): Add an extra layer of security to your account.
- Firewall & DDoS Protection: Robust firewall protection at the server level.
- Regular Security Audits: Third-party experts regularly audit our systems.
- Restricted Access: Only authorized personnel can access user data.
- Data Backup: Regular encrypted backups are maintained to prevent data loss.
6 Cookie Policy
The 09bd website and app use cookies to improve your experience. Cookies are small text files stored in your browser that help recognize you on return visits.
- Essential cookies: Required for login sessions and security — these cannot be disabled.
- Functional cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand which parts of the site are used most — data is anonymized.
- Performance Cookies: To monitor page loading speed and app performance.
Cookies can be disabled at any time from your browser settings, though some site features may not function properly as a result.
7 Your Rights
Under 09bd's Privacy Policy, every user has specific rights over their own data. Contact our support team to exercise any of these rights.
- Access: The right to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your account and associated data under certain conditions.
- Right to Restrict Processing: In some cases, you can request a temporary pause on the processing of your data.
- Data Portability: The ability to export your data in a structured format.
- Right to object: You may object to the use of your data for specific purposes.
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Contact our support team to exercise any of your rights. We typically respond within 30 business days.
8 Protection of Minors' Data
09bd strictly prohibits account registration by anyone under 18. We do not knowingly collect, store, or process personal data from minors.
- Age is verified by checking date of birth at the time of registration.
- Additional KYC verification may be required for suspicious accounts.
- If we learn that data from a minor has been collected, that account is immediately closed and the data deleted.
- If a parent or guardian has any concerns, contact our support team directly — we'll take swift action.
9 Policy Changes & Updates
09bd reserves the right to update this Privacy Policy as needed. Registered users will be notified of any significant changes via email or in-platform notifications.
- The date of each update will be noted at the top of the page.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- We will endeavor to give 7 days' notice before any major changes.
Frequently Asked Questions (FAQ)
No, 09bd never sells users' personal data to third parties. Only limited information is shared with partners necessary for service delivery, and they are bound by the same privacy standards.
After account closure, certain data must be retained for a defined period to meet legal and regulatory requirements. Once that period ends, all personal data is permanently deleted. Contact support for more details.
Support chat messages are stored solely for troubleshooting and service improvement purposes. No messages are used for advertising or any other purpose. Authorized personnel may access relevant information when required for security investigations.
Yes. Under the right to data portability, you may request a copy of the information we hold about you. Email our support team and, following identity verification, the data will be provided within 30 business days.
09bd runs on world-class cloud infrastructure hosted in ISO 27001-certified data centers. All data transfers are encrypted, and user privacy is our top priority.